Online course for pharmacy assistants
Patients ask you for advice every day: on colds, sleep, tiredness or digestion. The course gives you the confidence to answer well and to recognise when to call the pharmacist or refer to a doctor.
What you learn
- How to compare two supplements for the same need
- Colds, digestion, sleep, tiredness: what to ask first
- Vitamins and minerals: forms, doses, what to read on the label
- What you never recommend without checking the treatment
- The plain language to explain things to a patient
Modules to start with
The art of patient counselling
Discovery questions, the complete recommendation, objections and ethics.
47 lessonsVitamins and minerals: forms, doses, absorption
Why the chemical form matters, what a useful dose is and how to read the label.
55 lessonsImmunity, colds and allergies
Antioxidants, herbs for the airways, seasonal allergy.
56 lessonsDigestion, liver and the microbiome
Strain-specific probiotics, fibre, enzymes, the liver and parasites: what to choose and what to ask.
87 lessonsSafety: contraindications and interactions
Drug interactions, pregnancy, chronic disease and when to refer.
A few of the lessons
- The aggressive, the know-it-all, the novice: behaviours, not labels
- Seasonal allergic rhinitis: proposing a routine without pressure
- Allergy or cold: the questions that tell them apart
- “My tests are perfect, but I don't feel well”: what you do
- Requests about someone's drinking: discretion, honesty, the doctor
- Anxious, rushed, elderly: adapt your style, not the safety
- The architecture of a complete recommendation
- Active listening: rephrase without interpreting
The whole course: 904 lessons, in Romanian and English, for one year. See the full syllabus
Frequently asked questions
Do I need advanced knowledge?
No. The foundations lessons bring everyone to the same level, then the difficulty grows step by step.
Can the pharmacy pay for the team?
Yes, the invoice can be issued to a company. Everyone needs their own account, because access is personal.
Does it work on a phone?
Yes. The course works in any browser and your progress stays on your account.